Help Center

Frequently Asked Questions


I need sales advice so I can place an order, can you help?

How do I find products for my specific vehicle?

Do you offer any promotion or coupon codes?

Do you offer wholesale, expeditor, or dealer discounts?

Is a 17-digit VIN number required for all orders?


What shipping companies or carriers do you use?

After my order is placed, how long will it take to ship?

Will my order arrive in one shipment / package?

When will I receive a tracking number?

Do you offer free shipping?

Do you ship to other countries besides the USA & Canada?

Do you offer overnight or express 1-day shipping?


My credit card keeps declining, what can I do?

Do you accept credit card over the phone?

Do you offer financing?

Do you accept multiple credit cards for one purchase?

Do you accept personal checks?

Do you charge Sales Tax?

Warranty Returns & Exchanges

How do I initiate a return or exchange?

Do you offer an extended warranty?

Additional Info

How do I contact you after-hours or during the weekends?

Does offer installations?

Will buy-back my old radio?

Can repair my broken or defective radio?

Company Reviews

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